I always assume people don't read this blog or visit the website because most knitters flock to Ravelry now and rarely step outside to visit designer's own website. However, this is not always the case, and I can only apologise to those folk who wrote and left comments here because as you can see, I have not posted anything since last year!
Since my accidents, and severing my thumb with surgery, I seem to have developed locked joints and arthritis. I also have a lot of numbness. I was very worried that my activities such as typing, knitting, and reading eBooks was setting off problems in hands, arms and shoulders. Some of the symptoms are a lot better if I do not type. I do have speech-to-text programmes now, but they are not very accurate.
So apologies if you have taken the time to visit here and feel I have just given up. My interest in knitting and crochet remains. I am still selling my past patterrns and think a lot about the ones I still have waiting to be released. However, my health has meant all of this is on hold at the moment. But don't stop writing to me, and asking me questions, just be a little patient if it takes some time to get around to it.
What I would suggest for people with pattern problems is:
Email me directly using the contact information on your pattern.
Write Urgent Knitting Query on the subject lineIn the body of the email put the exact name of the Design/pattern and subtitle or description e.g. Calaveras de Azucar earfflap hat pattern (just hat with skulls on is not enough)
Quote the subheading of the part of the pattern you have trouble with and explain your query. E.g.
Row 3: K2, P2; rep from * to end
If you have trouble downloading a pattern
Write the email ID/ravelry ID that you used as your name when downloading
Write the date you attempted to downloaded
Write the error message or type of error occurring.
Note. All my patterns are in PDF format, even images and charts. We do not supply printed patterns.
It might not be a problem our end and it might be because you do not contain the correct programmes in order to download PDFs. Our PDFs are made in Adobe PDF maker and so you will need to have a PDF reader on your device. Not necessarily Adobe but one that will allow you to read PDFs in general.
You might not always see it immediately if your device automaticlaly downloads it. You will need to get to the documents list on your device and look for downloads, or you will need to look in your web downloads menu and you will probably find it there because you may have not set your docuements to automatically open after downloading is completed.
At the moment, no bought patterns are available in Europe except for the UK. This is because suppliers of digital products within the EU need to be set up for sales tax for export from the UK. When I get back to work properly, I should be able to sort that out but for the moment you will need to be resident in the UK, or rest of World non EU countries to buy my patterns.